Privacy Policy

This Privacy Policy explains how TrustedHomesFix collects, uses, stores, and protects your personal information while delivering residential warranty and maintenance services.

1. Information We Collect

We collect basic user details such as name, phone number, email address, and property information when you register for a service or request support. This information helps us provide accurate home maintenance coverage.

2. Purpose of Data Usage

3. Data Security Protection

Your data is stored using secure systems with controlled access. We implement encryption and monitoring systems to ensure your information remains protected at all times.

4. Internal Access Control

Only authorized TrustedHomesFix personnel involved in service operations, repair coordination, and customer assistance can access your data.

5. Communication Policy

We may contact you regarding service updates, repair schedules, billing information, and important account notifications. You can manage communication preferences anytime.

6. Cookies & Usage Tracking

Our website uses basic cookies to improve user experience, remember preferences, and maintain session performance. No sensitive personal information is stored in cookies.

7. User Rights & Control

8. Data Retention Policy

We retain user data only for as long as necessary to provide active services and comply with operational requirements. After service termination, data is securely removed or anonymized.

9. Operational Data Usage

Limited user data is temporarily used by internal field technicians and service coordinators for repair scheduling, issue resolution, and service tracking within TrustedHomesFix systems.

10. Policy Updates

This Privacy Policy may be updated periodically to reflect improvements in service operations or compliance standards. Continued use of the website indicates acceptance of any updated policies.

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